Shipping and Returns
Did you accidentally purchase the incorrect part? We offer returns and exchanges here at Rio Hydraulics. To proceed with a return, please call us, and we will provide you with return authorization and a step by step return process for your convenience. We are more than happy to help you exchange your part for the correct one! Give us a call at 956-994-9660 and we would be pleased to help you.
What to do
If you would like to return your package, these are the steps you should follow to ensure that it is returned correctly. Make sure the item is unused and in the same condition that it was in upon receiving it. If the part was defected or the wrong item, please follow the same steps to return along with the receipt you would receive so we can refund and send the correct part to you.
When returning your part, make sure it has
- Receipt from ordering
- Part is unused and in same condition when received
- Returned back to address below
1305 E Pecan Blvd Ste C
McAllen, TX 78501
We value your support and services here at Rio Hydraulics Parts and please, if you have any questions, give us a call at (956) 994-9660 and email us at firstname.lastname@example.org, or visit our contact page.